How To Fix 00184 - The passwords specified must be identical

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 184

• Message text: The passwords specified must be identical

What causes this issue?

You made a typing error when entering a new password.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Re-enter the new password exactly.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00184 - The passwords specified must be identical ?

  The SAP error message "00184 The passwords specified must be identical" typically occurs when a user is trying to change their password in the SAP system, and the new password and the confirmation password do not match. This is a common issue when users are required to enter their new password twice to ensure accuracy.
  Cause:
  
  Mismatch in Password Entry: The most common cause is that the user has entered different values for the new password and the confirmation password fields.
  Typing Errors: Users may inadvertently make typing errors, such as mistyping characters or using different cases (uppercase vs. lowercase).
  Copy-Paste Issues: If the user is copying and pasting the password, there may be hidden characters or spaces that cause the two entries to differ.
  
  Solution:
  
  Re-enter Passwords: Carefully re-enter the new password and ensure that both entries match exactly. Pay attention to case sensitivity and any special characters.
  Check for Spaces: Ensure there are no leading or trailing spaces in either password entry.
  Use a Simple Password Temporarily: If you are having trouble, try using a simple password (that meets the system's complexity requirements) to ensure that the issue is not related to special characters or length.
  Clear Browser Cache: If you are using a web-based SAP interface, clearing the browser cache or trying a different browser may help resolve any temporary glitches.
  Consult Documentation: Refer to your organization's password policy to ensure that the new password meets all requirements (length, complexity, etc.).
  
  Related Information:
  
  Password Policy: Familiarize yourself with your organization's password policy, as it may have specific requirements that need to be followed.
  SAP Notes: Check SAP Notes or the SAP Support Portal for any known issues or updates related to password management.
  User Training: If this is a recurring issue for multiple users, consider providing training or documentation on how to properly change passwords in SAP.
  
  If the problem persists after trying the above solutions, it may be helpful to contact your SAP system administrator or IT support for further assistance.