How To Fix >0473 - Internal error: Credit card supplement for missing item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: >0 - General Basis texts

• Message number: 473

• Message text: Internal error: Credit card supplement for missing item &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >0473 - Internal error: Credit card supplement for missing item &1 ?

  The SAP error message 0473 ("Internal error: Credit card supplement for missing item &1") typically occurs in the context of processing credit card transactions, particularly when there is an issue with the data related to a credit card supplement or an item that is expected but not found.
  Cause:
  
  Missing Item: The error indicates that there is a missing item in the transaction that is required for processing the credit card supplement. This could be due to a missing line item in the sales order or invoice.
  Data Inconsistency: There may be inconsistencies in the data being processed, such as incorrect or incomplete information related to the credit card transaction.
  Configuration Issues: There might be configuration issues in the SAP system related to credit card processing or the specific module being used (e.g., SD, FI).
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system or specific patches that have not been applied.
  
  Solution:
  
  Check Missing Items: Review the transaction to identify any missing items. Ensure that all required line items are present and correctly configured.
  Review Transaction Data: Verify the data associated with the credit card transaction. Ensure that all necessary fields are filled out correctly and that there are no discrepancies.
  Configuration Review: Check the configuration settings related to credit card processing in your SAP system. Ensure that all necessary settings are correctly configured.
  SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Debugging: If you have access to debugging tools, you may want to analyze the program logic to identify where the error is being triggered.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant transaction data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to credit card processing, such as F110 (Automatic Payment Transactions) or FD32 (Customer Credit Management).
  Documentation: Review SAP documentation related to credit card processing and error handling to better understand the context of the error.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.