How To Fix >0384 - Internal error: Incorrect call of FKK_MARK_ITEMS_FOR_SUBST_DOC

SAP Error Message - Details

• Message type: E = Error

• Message class: >0 - General Basis texts

• Message number: 384

• Message text: Internal error: Incorrect call of FKK_MARK_ITEMS_FOR_SUBST_DOC

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >0384 - Internal error: Incorrect call of FKK_MARK_ITEMS_FOR_SUBST_DOC ?

  The SAP error message 0384 with the description "Internal error: Incorrect call of FKK_MARK_ITEMS_FOR_SUBST_DOC" typically indicates an issue related to the processing of financial documents in the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) module. This error can occur when there is an inconsistency or an unexpected state in the data being processed.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data related to the financial documents or items being processed.
  Incorrect Configuration: Configuration settings in the FI-CA module may not be set up correctly, leading to unexpected behavior.
  Custom Code Issues: If there are custom enhancements or modifications in the system, they might be causing the error.
  System Bugs: There could be a bug in the SAP system that is causing this internal error.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like SARA or SDBA to check for inconsistencies in the database.
  Review the relevant financial documents and ensure that all required fields are populated correctly.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the FI-CA module to ensure they are set up correctly.
  Verify that all necessary customizing settings are in place for the specific business processes you are working with.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can set breakpoints in the relevant function module (FKK_MARK_ITEMS_FOR_SUBST_DOC) to analyze the flow of data and identify where the error occurs.
  Look for any unexpected values or states in the variables being processed.
  
  
  
  Check for Notes and Patches:
  
  Search the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. There may be known issues with solutions provided by SAP.
  
  
  
  Consult SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, steps to reproduce the error, and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N, FBL3N, and FBL5N for reviewing line items in accounts payable, general ledger, and accounts receivable, respectively.
  SAP Notes: Regularly check for updates and notes related to FI-CA and the specific error message in the SAP Support Portal.
  Documentation: Review SAP documentation for the FI-CA module to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message 0384 in your SAP system.