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Transaction Code: CMP_REASON
Description: Customizing motifs des réclamations
Release: S/4HANA and ECC 6
Program:
Screen: 0
Authorization Object:
Development Package: CMP
Package Description: Complaints Processing
Parent Package: EA-ISSE
Module/Component: LO-RFM-BCT
Description: BW only - Business Content and Extractors
Overview: The SAP transaction code CMP_REASON is used to customize the reasons for complaints in the SAP system. This code allows users to create, change, and delete complaint reasons in the system. Functionality: The CMP_REASON transaction code allows users to customize the reasons for complaints in the SAP system. This code enables users to create, change, and delete complaint reasons in the system. It also allows users to assign a priority level to each complaint reason. Step-by-step How to Use: 1. Enter the transaction code CMP_REASON into the command field of the SAP system. 2. Select “Create” from the menu bar. 3. Enter a description for the complaint reason and assign a priority level. 4. Select “Save” to save the changes. 5. To change or delete an existing complaint reason, select “Change” or “Delete” from the menu bar and follow the same steps as above. Other Recommendations: It is recommended that users familiarize themselves with the SAP system before attempting to use this transaction code. Additionally, users should ensure that they have sufficient authorization before attempting to customize complaint reasons in the system.
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