How to use TKT_AGING_ANALYSIS - Ticketing: Analysis Program

SAP Transaction Code - Details

• Transaction Code: TKT_AGING_ANALYSIS

  Description: Ticketing: Analysis Program

  Release: S/4HANA only

• • Program: OIJ_TICKT_DAAG_ANALYSIS

    Screen: 1000

    Authorization Object:

  • Development Package: OIJ

    Package Description:

    Parent Package:

  • Module/Component:

    Description:

Smart SAP Assistant

• SAP Tcode: TKT_AGING_ANALYSIS - Ticketing: Analysis Program

  
  Overview: 
  TKT_AGING_ANALYSIS is a SAP transaction code used to analyze ticketing data. It is used to identify trends in ticketing data and to identify areas of improvement. This transaction code is part of the Ticketing module in SAP. 
  
  Functionality: 
  TKT_AGING_ANALYSIS allows users to analyze ticketing data in order to identify trends and areas of improvement. It provides users with an overview of the ticketing process, including the number of tickets opened, the average time taken to close tickets, and the number of tickets closed. It also provides users with an analysis of the ticketing process, including the average time taken to close tickets, the number of tickets closed, and the average time taken to resolve tickets. 
  
  Step-by-step How to Use: 
  1. Log into SAP and navigate to the Ticketing module. 
  2. Select TKT_AGING_ANALYSIS from the list of available transaction codes. 
  3. Enter the desired parameters for your analysis, such as date range, ticket type, etc. 
  4. Click “Execute” to run the analysis. 
  5. Review the results of your analysis and identify areas for improvement. 
  
  Other Recommendations: 
  It is recommended that users review their ticketing data regularly in order to identify areas for improvement and ensure that their ticketing process is running efficiently. Additionally, users should use TKT_AGING_ANALYSIS in conjunction with other SAP transaction codes in order to gain a comprehensive understanding of their ticketing process.