How to use SWI2_ADM1_CLOUD - Work Items Without Agents

SAP Transaction Code - Details

• Transaction Code: SWI2_ADM1_CLOUD

  Description: Work Items Without Agents

  Release: S/4HANA only

• • Program: RSWINTRO_WI_WITHOUT_AGENTS

    Screen: 1000

    Authorization Object:

  • Development Package: SWI

    Package Description:

    Parent Package:

  • Module/Component:

    Description:

Smart SAP Assistant

• SAP Tcode: SWI2_ADM1_CLOUD - Work Items Without Agents

  
  Overview:
  The SAP transaction code SWI2_ADM1_CLOUD is used to manage work items without agents in the SAP system. It is a part of the SAP Solution Manager and is used to monitor and manage the work items that are not assigned to any agent. 
  
  Functionality: 
  This transaction code allows users to view, edit, and delete work items that are not assigned to any agent. It also allows users to assign work items to agents, as well as view the status of the work items. Additionally, it provides users with the ability to search for work items by various criteria such as name, description, and status. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code SWI2_ADM1_CLOUD in the command field. 
  2. Select the “Work Items Without Agents” option from the menu. 
  3. Select the desired work item from the list of available work items. 
  4. Edit or delete the selected work item as needed. 
  5. Assign a new agent to the work item if desired. 
  6. Save your changes and exit the transaction code. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with all of the features available in this transaction code before using it, as it can be complex and time-consuming to use if not used correctly. Additionally, users should ensure that they have all of the necessary permissions before attempting to use this transaction code, as it requires certain privileges in order to be used properly.