How to use SSC_CREATE_ISS - Create Service Request (ISS)

SAP Transaction Code - Details

• Transaction Code: SSC_CREATE_ISS

  Description: Create Service Request (ISS)

  Release: S/4HANA and ECC 6

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: UISS_INFO_SERVICES

    Package Description:

    Parent Package:

  • Module/Component:

    Description:

Smart SAP Assistant

• SAP Tcode: SSC_CREATE_ISS - Create Service Request (ISS)

  
  Overview:
  The SAP transaction code SSC_CREATE_ISS is used to create a service request (ISS) in the SAP system. This transaction code is used to create a service request for a customer or an internal user. The service request can be used to track and manage customer requests, incidents, and problems. 
  
  Functionality: 
  The SSC_CREATE_ISS transaction code allows users to create a service request in the SAP system. The service request can be used to track and manage customer requests, incidents, and problems. The service request can also be used to assign tasks to other users, track progress, and provide feedback. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code SSC_CREATE_ISS in the command field of the SAP system. 
  2. Enter the details of the service request such as customer name, contact information, description of the issue, etc. 
  3. Assign tasks to other users if necessary. 
  4. Save the service request and track progress as needed. 
  5. Provide feedback on the progress of the service request as needed. 
  
  Other Recommendations: 
  It is recommended that users use this transaction code with caution as it can be used to create a service request that may not be necessary or relevant for the customer or internal user. It is also recommended that users use this transaction code in conjunction with other SAP transaction codes such as SSC_CHANGE_ISS and SSC_CLOSE_ISS in order to effectively manage customer requests, incidents, and problems.