How to use OARM - Advanced Returns Management

SAP Transaction Code - Details

• Transaction Code: OARM

  Description: Advanced Returns Management

  Release: S/4HANA and ECC 6

• • Program: RMSR_CUSTOMIZING

    Screen: 1000

    Authorization Object:

  • Development Package: MSR_BASICS

    Package Description: Multi-Step Returns: Basic Functions

    Parent Package: MSR_APPL

  • Module/Component: LO-ARM

    Description: Advanced Returns Management

Smart SAP Assistant

• SAP Tcode: OARM - Advanced Returns Management

  
  Overview:
  OARM is an SAP transaction code used for Advanced Returns Management. It is a tool that allows users to manage returns and refunds in an efficient and organized manner. It helps to streamline the process of returns and refunds, making it easier for businesses to manage their customer service operations. 
  
  Functionality: 
  OARM provides users with a comprehensive set of features that allow them to manage returns and refunds in an efficient manner. It allows users to track returns, process refunds, and manage customer service operations. It also provides users with the ability to generate reports on returns and refunds, as well as track customer service performance. 
  
  Step-by-step How to Use: 
  1. Log into your SAP system and enter the transaction code OARM. 
  2. Select the “Returns” tab from the main menu. 
  3. Select the “Create Return” option from the drop-down menu. 
  4. Enter the necessary information about the return, such as customer name, order number, and product details. 
  5. Select the “Process Return” option from the drop-down menu. 
  6. Enter the necessary information about the refund, such as payment method and amount. 
  7. Select the “Confirm Return” option from the drop-down menu to complete the process. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with all of OARM’s features before using it for their returns and refunds management processes. Additionally, users should ensure that they are following all applicable laws and regulations when processing returns and refunds through OARM.