How to use MCOB - QMIS: General Results for Customer

SAP Transaction Code - Details

• Transaction Code: MCOB

  Description: QMIS: General Results for Customer

  Release: S/4HANA and ECC 6

  Menu Path:

  • Logistics > Quality Management > Quality Inspection > Info System > Inspection Result > Key Figures for Customer > General
  • Logistics > Quality Management > Quality Control > Key Figures > Customer > Characteristics > General
  • Logistics > Logistics Controlling > QM Information System > Standard Analyses > Customer > Results (general)
  • Logistics > Central Functions > Batch Management > Environment > Quality Inspection > Info System > Inspection Result > Key Figures for Customer > General
  • Information Systems > Logistics > Quality management > Key Figures > Customer > Characteristics > General
  • Information Systems > General Report Selection > Quality Management > Quality Inspection > Inspection Result > Key Figures for Customer > General
  • Information Systems > General Report Selection > Quality Management > Quality Control > KeyFigures > Customer > Characteristics > General

• • Program: RMCQ2400

    Screen: 1000

    Authorization Object:

  • Development Package: QG02

    Package Description:

    Parent Package:

  • Module/Component:

    Description:

Smart SAP Assistant

• SAP Tcode: MCOB - QMIS: General Results for Customer

   Complaints
  
  Overview:
  MCOB - QMIS General Results for Customer Complaints is a SAP transaction code used to view the results of customer complaints in Quality Management Information System (QMIS). It provides an overview of the customer complaints and their resolution. 
  
  Functionality: 
  This transaction code allows users to view the results of customer complaints in QMIS. It provides an overview of the customer complaints and their resolution. The results can be filtered by date, customer, product, and complaint type. The results can also be sorted by complaint number, date, customer, product, and complaint type. 
  
  Step-by-Step How to Use 
  1. Enter the transaction code MCOB - QMIS General Results for Customer Complaints in the SAP command field. 
  2. Enter the desired filters and sorting criteria in the selection screen. 
  3. Click on Execute to view the results of customer complaints in QMIS. 
  4. The results can be viewed in a table format or as a graph. 
  5. To view more detailed information about a particular complaint, click on the complaint number in the table or graph. 
  6. To export the results to an Excel file, click on Export to Excel button at the top of the screen. 
  7. To print the results, click on Print button at the top of the screen. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with QMIS before using this transaction code as it provides an overview of customer complaints and their resolution. Additionally, users should ensure that they have appropriate access rights before using this transaction code as it contains sensitive information about customer complaints and their resolution.