How to use JKCOMPL1_FM - IS-M/SD: Create Complaint (Func.Mod)

JKCOMPL1_FM - Overview

• Transaction Code: JKCOMPL1_FM

  Description: IS-M/SD: Create Complaint (Func.Mod)

  Release: ECC 6 only

• • Program: SAPMJKCOMPL

    Screen: 100

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  • Module/Component:

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JKCOMPL1_FM - Details

• SAP Tcode: JKCOMPL1_FM - IS-M/SD: Create Complaint (Func.Mod)

  
  Overview:
  JKCOMPL1_FM is an SAP transaction code used to create a complaint in the IS-M/SD module. This transaction code is a functional module that allows users to enter and store customer complaints in the system. 
  
  Functionality:
  The JKCOMPL1_FM transaction code enables users to enter customer complaints into the system. It also allows users to view and edit existing complaints, as well as delete them if necessary. Additionally, this transaction code provides users with the ability to assign a complaint to a specific user or department for further processing. 
  
  Step-by-step How to Use:
  1. Enter the JKCOMPL1_FM transaction code into the SAP system. 
  2. Enter the customer’s name and contact information. 
  3. Enter the details of the complaint, including the type of complaint, description, and any other relevant information. 
  4. Assign the complaint to a specific user or department for further processing. 
  5. Save the complaint in the system by clicking “Save”. 
  
  Other Recommendations:
  It is recommended that users regularly review and update existing complaints in order to ensure that they are up-to-date and accurate. Additionally, users should ensure that all customer complaints are addressed in a timely manner in order to maintain customer satisfaction.