How to use JKCOMPL1 - IS-M/SD: Create Customer Complaint

SAP Transaction Code - Details

• Transaction Code: JKCOMPL1

  Description: IS-M/SD: Create Customer Complaint

  Release: ECC 6 only

• • Program: SAPMJKCOMPL

    Screen: 100

    Authorization Object:

  • Development Package:

    Package Description:

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Smart SAP Assistant

• SAP Tcode: JKCOMPL1 - IS-M/SD: Create Customer Complaint

  
  Overview:
  The SAP transaction code JKCOMPL1 is used to create customer complaints in the IS-M/SD module. This code allows users to enter and store customer complaints in the system, which can then be used for further analysis and resolution. 
  
  Functionality:
  JKCOMPL1 enables users to enter customer complaints into the system. This includes entering the customer's name, contact information, complaint details, and any other relevant information. The code also allows users to assign a priority level to the complaint, which can help prioritize resolution efforts. 
  
  Step-by-step How to Use:
  1. Enter the transaction code JKCOMPL1 into the command field. 
  2. Enter the customer's name and contact information into the appropriate fields. 
  3. Enter the details of the complaint into the appropriate fields. 
  4. Assign a priority level to the complaint (e.g., high, medium, low). 
  5. Save the complaint by clicking on the “Save” button. 
  
  Other Recommendations:
  It is important to ensure that all customer complaints are entered accurately and completely into the system. This will help ensure that all complaints are properly tracked and resolved in a timely manner. Additionally, it is important to assign an appropriate priority level to each complaint so that it can be addressed accordingly.