How to use ISCL - SDB: Action Box Configuration

SAP Transaction Code - Details

• Transaction Code: ISCL

  Description: SDB: Action Box Configuration

  Release: S/4HANA only

• • Program: SAPLCRM_EWFC

    Screen: 101

    Authorization Object:

  • Development Package: CRMCIC_COMPONENTS

    Package Description: Interaction Center components

    Parent Package: CRM_APPLICATION

  • Module/Component: CRM-CIC

    Description: Interaction Center WinClient

Smart SAP Assistant

• SAP Tcode: ISCL - SDB: Action Box Configuration

  
  Overview:
  The SAP transaction code ISCL - SDB Action Box Configuration is used to configure the action boxes in the Sales and Distribution (SD) module. It allows users to define the actions that should be taken when certain conditions are met. This transaction code is part of the Sales and Distribution (SD) module. 
  
  Functionality: 
  The ISCL - SDB Action Box Configuration transaction code allows users to define the actions that should be taken when certain conditions are met. This includes setting up the action boxes, which are used to trigger specific actions when certain conditions are met. The action boxes can be configured to trigger a variety of actions, such as creating a sales order, sending an email notification, or creating a task in the system. 
  
  Step-by-step How to Use: 
  1. Access the ISCL - SDB Action Box Configuration transaction code by entering it into the command field in SAP. 
  2. Select the action box you want to configure from the list of available action boxes. 
  3. Enter the details of the action box, such as the name, description, and conditions that must be met for it to be triggered. 
  4. Select the action that should be taken when the conditions are met, such as creating a sales order or sending an email notification. 
  5. Save your changes and activate the action box. 
  
  Other Recommendations: 
  It is important to ensure that all action boxes are configured correctly before they are activated in order to avoid any unexpected results or errors. Additionally, it is recommended that users test out their configurations before activating them in order to ensure that they are working as expected.