How to use DFS_MCHG_SUP_REL - Manage Support Relationships


SAP Transaction Code - Details

  • Transaction Code: DFS_MCHG_SUP_REL

    Description: Manage Support Relationships

    Release: S/4HANA only

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    • Program: DFS_MCHG_SUP_REL

      Screen: 1000

      Authorization Object:

    • Development Package: IS_S4DFS_ASSGMT_FDN

      Package Description: Foundation Objects For Assignment Framework

      Parent Package: IS_S4DFS_ASSGMT

    • Module/Component: IS-DFS-OF-COM

      Description: Common Functionality for Defense and Security


Smart SAP Assistant

  • SAP Tcode: DFS_MCHG_SUP_REL - Manage Support Relationships
    
    Overview:
    The SAP transaction code DFS_MCHG_SUP_REL is used to manage support relationships between customers and service providers. It allows customers to view and manage their support relationships with service providers, as well as view and manage the services they are receiving from the service provider. 
    
    Functionality: 
    The DFS_MCHG_SUP_REL transaction code enables customers to view and manage their support relationships with service providers. It allows customers to view and manage the services they are receiving from the service provider, such as technical support, software updates, and other services. Customers can also view and manage their support contracts with the service provider, including contract terms, pricing, and other details. 
    
    Step-by-step How to Use: 
    1. Log into your SAP system using your user ID and password. 
    2. Enter the transaction code DFS_MCHG_SUP_REL in the command field. 
    3. Select the “Manage Support Relationships” option from the menu that appears. 
    4. Select the customer or service provider you wish to view or manage a support relationship with. 
    5. View or manage the support relationship as desired. 
    6. When finished, select “Save” to save any changes made. 
    7. Exit the transaction code by selecting “Back” or “Cancel” from the menu that appears. 
    
    Other Recommendations: 
    It is recommended that customers review their support contracts regularly to ensure they are receiving all of the services they are entitled to from their service provider. Additionally, customers should ensure that their contact information is up-to-date in order to receive any notifications or updates from their service provider regarding changes in services or pricing.
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