CRM_WFM_TAGGED_HIST - Define Tagged History

SAP Transaction Code - Details

• Transaction Code: CRM_WFM_TAGGED_HIST

  Description: Define Tagged History

  Release: ECC 6 only

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package:

    Package Description:

    Parent Package:

  • Module/Component:

    Description:

Smart SAP Assistant

• SAP Tcode: CRM_WFM_TAGGED_HIST - Define Tagged History

  
  Overview: 
  CRM_WFM_TAGGED_HIST is a SAP transaction code used to define tagged history in the SAP CRM system. It is used to store and manage information about customer interactions, such as customer service calls, emails, and other communication. 
  
  Functionality: 
  The CRM_WFM_TAGGED_HIST transaction code allows users to store and manage customer interaction data in the SAP CRM system. This data can be used to track customer service calls, emails, and other communication. The data can also be used to analyze customer behavior and trends. 
  
  Step-by-step How to Use: 
  1. Log into the SAP system using your user ID and password. 
  2. Enter the transaction code CRM_WFM_TAGGED_HIST in the command field. 
  3. Enter the relevant information about the customer interaction, such as date, time, type of communication, etc. 
  4. Save the information by clicking on the “Save” button. 
  5. Repeat steps 3 and 4 for each customer interaction that needs to be stored in the system. 
  
  Other Recommendations: 
  It is important to ensure that all customer interaction data is accurately entered into the system in order to ensure accurate analysis of customer behavior and trends. Additionally, it is important to regularly review and update the data stored in the system in order to ensure accuracy and relevance of the information stored.