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Transaction Code: CRM_WFM_SM
Description: CRM WFD Site Configuration tool
Release: ECC 6 only
Program: WFM_MULTI_CFG_MAIN
Screen: 1000
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Overview: CRM_WFM_SM is a SAP transaction code used to access the CRM WFD Site Configuration tool. This tool is used to configure and manage the SAP CRM Web Channel Framework (WCF) and the SAP CRM Web Channel Experience Management (WCEM). Functionality: The CRM WFD Site Configuration tool allows users to configure and manage the SAP CRM Web Channel Framework (WCF) and the SAP CRM Web Channel Experience Management (WCEM). It provides a graphical user interface for creating, editing, and managing web channel sites. It also allows users to define site-specific settings such as language, currency, and time zone. Additionally, it provides a way to manage web channel content such as product catalogs, promotions, and campaigns. Step-by-step How to Use: 1. Access the CRM WFD Site Configuration tool by entering the transaction code “CRM_WFM_SM†in the command field of the SAP GUI. 2. Select the “Create†option from the menu bar to create a new web channel site. 3. Enter the required information such as site name, language, currency, and time zone. 4. Select “Save†to save your changes. 5. Select “Activate†to activate your new web channel site. 6. Select “Manage Content†from the menu bar to manage web channel content such as product catalogs, promotions, and campaigns. 7. Select “Save†to save your changes. 8. Select “Publish†to publish your changes to the live web channel site. Other Recommendations: It is recommended that users familiarize themselves with the features of the CRM WFD Site Configuration tool before using it for any production purposes. Additionally, users should ensure that all changes are tested thoroughly before publishing them to a live web channel site.
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