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Transaction Code: CRM_SURVEY_SUITE
Description: Survey Suite
Release: S/4HANA only
Program: CRM_SVY_SUITE
Screen: 100
Authorization Object: CRM_SVY
Development Package: CRM_APPLICATION_TOOL_SUITE
Package Description: CRM Tools Suite
Parent Package: CRM_APPLICATION
Module/Component: CRM-BF-SVY
Description: Survey Suite
Overview: The SAP transaction code CRM_SURVEY_SUITE is used to access the Survey Suite, a tool that allows users to create and manage surveys. The Survey Suite is part of the SAP Customer Relationship Management (CRM) system and is used to collect customer feedback and analyze customer data. Functionality: The Survey Suite provides users with a range of features for creating and managing surveys. It allows users to create surveys with multiple question types, including multiple choice, open-ended, and rating scales. Users can also customize the look and feel of their surveys by adding images, videos, and other multimedia elements. Additionally, the Survey Suite provides users with powerful analytics tools for analyzing survey results. Step-by-step How to Use: To use the Survey Suite, users must first log into the SAP CRM system. Once logged in, users can access the Survey Suite by entering the transaction code CRM_SURVEY_SUITE into the command field. From there, users can create a new survey or manage existing surveys. To create a new survey, users can select the “Create New Survey” option from the main menu. This will open a form where users can enter survey details such as title, description, and question types. Once all details have been entered, users can click “Save” to save the survey. Other Recommendations: When creating surveys with the Survey Suite, it is important to keep in mind that surveys should be designed with the target audience in mind. Surveys should be kept short and concise in order to maximize response rates. Additionally, it is important to ensure that questions are clear and easy to understand in order to get accurate results. Finally, it is important to test surveys before sending them out in order to ensure that they are working properly.
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