How to use CRM_CIC1 - Assign Texts for Reminder Scripting

SAP Transaction Code - Details

• Transaction Code: CRM_CIC1

  Description: Assign Texts for Reminder Scripting

  Release: S/4HANA only

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRM_CICA

    Package Description: Interaction Center

    Parent Package: CRM_APPLICATION

  • Module/Component: CRM-CIC

    Description: Interaction Center WinClient

Smart SAP Assistant

• SAP Tcode: CRM_CIC1 - Assign Texts for Reminder Scripting

  
  Overview:
  The SAP transaction code CRM_CIC1 is used to assign texts for reminder scripting in the SAP Customer Relationship Management (CRM) system. This transaction code allows users to create and maintain text templates for use in reminder scripting. 
  
  Functionality: 
  CRM_CIC1 enables users to create and maintain text templates for use in reminder scripting. This transaction code allows users to assign texts to a particular reminder script, which can then be used to send out automated reminders to customers. The text templates can be customized according to the user’s needs and preferences. 
  
  Step-by-step How to Use: 
  To use the CRM_CIC1 transaction code, follow these steps 
  1. Log into the SAP system and enter the transaction code CRM_CIC1 in the command field. 
  2. Select the “Create” button to create a new text template. 
  3. Enter a name for the text template and select the “Save” button. 
  4. Enter the text of the template in the “Text” field and select the “Save” button. 
  5. Select the “Assign” button to assign the text template to a particular reminder script. 
  6. Select the “Activate” button to activate the text template for use in reminder scripting. 
  7. Select the “Save” button to save your changes and exit the transaction code. 
  
  Other Recommendations: 
  It is recommended that users test their text templates before activating them for use in reminder scripting, as this will ensure that they are working correctly and sending out accurate reminders to customers. Additionally, users should regularly review their text templates and make any necessary changes or updates as needed.