How to use CRMD_BUS2000116 - Edit Service Processes


SAP Transaction Code - Details

  • Transaction Code: CRMD_BUS2000116

    Description: Edit Service Processes

    Release: S/4HANA only

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    • Program:

      Screen: 0

      Authorization Object:

    • Development Package: CRM_1O_FRAME

      Package Description: Framework One-Order

      Parent Package: CRM_APPLICATION

    • Module/Component: CRM-BTX-BF

      Description: Basic Functions for Business Transactions


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  • SAP Tcode: CRMD_BUS2000116 - Edit Service Processes
    
    Overview: 
    CRMD_BUS2000116 is a SAP transaction code used to edit service processes in the SAP system. It is part of the CRM Business Partner application component and provides users with the ability to customize service processes. 
    
    Functionality: 
    CRMD_BUS2000116 allows users to create, edit, and delete service processes in the SAP system. It also provides users with the ability to assign service processes to business partners and view the status of existing service processes. 
    
    Step-by-step How to Use: 
    1. Enter the transaction code CRMD_BUS2000116 into the command field. 
    2. Select the “Create” button to create a new service process. 
    3. Enter the necessary information for the new service process, such as name, description, and status. 
    4. Select “Save” to save the new service process. 
    5. To edit an existing service process, select it from the list of available processes and then select “Edit”. 
    6. Make any necessary changes to the existing service process and then select “Save” to save your changes. 
    7. To delete an existing service process, select it from the list of available processes and then select “Delete”. 
    8. Select “Yes” when prompted to confirm that you want to delete the selected service process. 
    9. To assign a service process to a business partner, select it from the list of available processes and then select “Assign”. 
    10. Enter the necessary information for the business partner and then select “Save” to save your changes. 
    11. To view the status of an existing service process, select it from the list of available processes and then select “Status”. 
    12. The status of the selected service process will be displayed on screen for you to view. 
    
    Other Recommendations: 
    It is recommended that users familiarize themselves with all of the features available in CRMD_BUS2000116 before using it in order to ensure that they are able to use it effectively and efficiently. Additionally, users should always make sure that they have saved their changes before exiting out of CRMD_BUS2000116 in order to avoid any data loss or errors in their work.
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