How to use CRMC_IC_MAIN - Define IC WebClient Profiles

SAP Transaction Code - Details

• Transaction Code: CRMC_IC_MAIN

  Description: Define IC WebClient Profiles

  Release: S/4HANA and ECC 6

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRM_IC_CUSTOMIZING2

    Package Description: IC WebClient customizing

    Parent Package: IC_COMPONENTS

  • Module/Component: CA-GTF-IC

    Description: Interaction Center WebClient

Smart SAP Assistant

• SAP Tcode: CRMC_IC_MAIN - Define IC WebClient Profiles

  
  Overview: 
  CRMC_IC_MAIN is a SAP transaction code used to define IC WebClient profiles. It is part of the SAP CRM module and is used to customize the user interface of the IC WebClient. 
  
  Functionality: 
  The CRMC_IC_MAIN transaction code allows users to customize the user interface of the IC WebClient. This includes setting up user profiles, assigning roles, and defining access rights. It also allows users to configure the look and feel of the IC WebClient, such as setting up themes, colors, and fonts. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code CRMC_IC_MAIN in the command field. 
  2. Select the profile you want to customize from the list of available profiles. 
  3. Set up user profiles, assign roles, and define access rights as needed. 
  4. Configure the look and feel of the IC WebClient by setting up themes, colors, and fonts. 
  5. Save your changes when you are done. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with the different features of the IC WebClient before using this transaction code. Additionally, users should test their changes in a test environment before deploying them in a production environment.