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Transaction Code: CRMC_IC_HEARTBEAT
Description: Define Heartbeat Check Profile
Release: S/4HANA and ECC 6
Program:
Screen: 0
Authorization Object:
Development Package: CRM_IC_CUSTOMIZING2
Package Description: IC WebClient customizing
Parent Package: IC_COMPONENTS
Module/Component: CA-GTF-IC
Description: Interaction Center WebClient
Overview: CRMC_IC_HEARTBEAT is a SAP transaction code used to define a heartbeat check profile in the SAP system. This profile is used to monitor the availability of the SAP system and its components. It is part of the SAP CRM Interaction Center (IC) module. Functionality: The CRMC_IC_HEARTBEAT transaction code allows users to define a heartbeat check profile in the SAP system. This profile is used to monitor the availability of the SAP system and its components. The heartbeat check profile can be used to detect any problems with the system, such as slow response times or unavailability of certain components. The profile can also be used to trigger alerts when certain thresholds are exceeded. Step-by-step How to Use: 1. Access the CRMC_IC_HEARTBEAT transaction code in the SAP system. 2. Enter a name for the heartbeat check profile and select “Create”. 3. Select the components that should be monitored by the profile and enter any thresholds that should trigger an alert. 4. Select “Save” to save the profile and activate it for use in the system. Other Recommendations: It is recommended that users regularly review their heartbeat check profiles to ensure that they are up-to-date and configured correctly. Additionally, users should ensure that they have adequate monitoring tools in place to detect any issues with their SAP system or its components.
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