How to use CRMC_IC_AUI_QUICKS - Define Quick Searches

SAP Transaction Code - Details

• Transaction Code: CRMC_IC_AUI_QUICKS

  Description: Define Quick Searches

  Release: S/4HANA only

  Menu Path:

  • Service > Interaction Center > Interaction Center WebClient > Administration > Agent Inbox > Define Quick Searches

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRM_IC_APPL_INBOX

    Package Description: Agent's Universal Inbox: Interim Level UI - BOL

    Parent Package: CRM_IC

  • Module/Component: CRM-IC-UNI

    Description: Agent Inbox

Smart SAP Assistant

• SAP Tcode: CRMC_IC_AUI_QUICKS - Define Quick Searches

  
  Overview: 
  CRMC_IC_AUI_QUICKS is a SAP transaction code used to define quick searches in the SAP system. It is used to create and maintain search profiles for the SAP CRM Interaction Center. 
  
  Functionality: 
  This transaction code allows users to create and maintain search profiles for the SAP CRM Interaction Center. It enables users to quickly search for customer data, such as contact information, account details, and product information. The search profiles can be used to quickly access customer data from the SAP system. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code CRMC_IC_AUI_QUICKS in the command field of the SAP system. 
  2. Select the “Create” button to create a new search profile. 
  3. Enter the name of the search profile and select the “Save” button. 
  4. Select the “Define Search Criteria” button to define the criteria for the search profile. 
  5. Enter the criteria for the search profile and select the “Save” button. 
  6. Select the “Activate” button to activate the search profile. 
  7. Select the “Test” button to test the search profile and ensure that it is working correctly. 
  8. Select the “Back” button to return to the main screen of CRMC_IC_AUI_QUICKS transaction code. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with all of the features of this transaction code before using it in production environments. Additionally, users should ensure that they have sufficient authorization to use this transaction code before attempting to use it in production environments.