How to use CRMC_IC_AUI_PRO_FWD - Assign Forward-To to Inbox Profile

SAP Transaction Code - Details

• Transaction Code: CRMC_IC_AUI_PRO_FWD

  Description: Assign Forward-To to Inbox Profile

  Release: S/4HANA only

  Menu Path:

  • Service > Interaction Center > Interaction Center WebClient > Administration > Agent Inbox > Forwarding > Assign Recipient Profile for Forwarding to Inbox Profile

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRM_IC_APPL_INBOX

    Package Description: Agent's Universal Inbox: Interim Level UI - BOL

    Parent Package: CRM_IC

  • Module/Component: CRM-IC-UNI

    Description: Agent Inbox

Smart SAP Assistant

• SAP Tcode: CRMC_IC_AUI_PRO_FWD - Assign Forward-To to Inbox Profile

  
  Overview: 
  CRMC_IC_AUI_PRO_FWD is a SAP transaction code used to assign a forward-to address to an inbox profile. This allows users to forward emails from their inbox to another address. 
  
  Functionality: 
  This transaction code allows users to assign a forward-to address to an inbox profile. This allows emails sent to the inbox profile to be forwarded to the specified address. This is useful for forwarding emails from one user to another, or for forwarding emails from a group inbox to an individual user. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code CRMC_IC_AUI_PRO_FWD into the SAP command field. 
  2. Select the inbox profile you wish to assign a forward-to address to. 
  3. Enter the email address you wish to forward emails from this inbox profile to. 
  4. Click “Save” to save your changes. 
  
  Other Recommendations: 
  It is recommended that users test the forward-to address before using it in production, as incorrect addresses may cause emails not to be delivered correctly. Additionally, users should ensure that they have permission from the recipient of the forwarded emails before setting up a forward-to address.