How to use CRMC_IC_AUI_MAP_PRI - Map Native to Inbox Priorities

SAP Transaction Code - Details

• Transaction Code: CRMC_IC_AUI_MAP_PRI

  Description: Map Native to Inbox Priorities

  Release: S/4HANA only

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRM_IC_APPL_INBOX

    Package Description: Agent's Universal Inbox: Interim Level UI - BOL

    Parent Package: CRM_IC

  • Module/Component: CRM-IC-UNI

    Description: Agent Inbox

Smart SAP Assistant

• SAP Tcode: CRMC_IC_AUI_MAP_PRI - Map Native to Inbox Priorities

  
  Overview: 
  CRMC_IC_AUI_MAP_PRI is a SAP transaction code used to map native priorities to inbox priorities in the SAP CRM system. It is used to ensure that the native priority of an item is correctly reflected in the inbox. 
  
  Functionality: 
  This transaction code allows users to map native priorities to inbox priorities. This ensures that the native priority of an item is correctly reflected in the inbox. The mapping can be done for both incoming and outgoing items. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code CRMC_IC_AUI_MAP_PRI into the command field. 
  2. Select the appropriate mapping type (incoming or outgoing). 
  3. Select the native priority from the drop-down list. 
  4. Select the corresponding inbox priority from the drop-down list. 
  5. Click “Save” to save your changes. 
  
  Other Recommendations: 
  It is recommended that users test their mappings before saving them, as incorrect mappings can lead to incorrect inbox priorities being displayed. Additionally, users should ensure that they are familiar with both native and inbox priorities before attempting to map them, as this will help ensure that the correct mappings are made.