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Transaction Code: CICO
Description: CIC Profile Definition
Release: S/4HANA and ECC 6
Program:
Screen: 0
Authorization Object:
Development Package: CICB
Package Description: Customer Interaction Center
Parent Package: APPL
Module/Component: CS-CI
Description: Customer Interaction
Overview: The SAP transaction code CICO is used to define the CIC profile. CIC stands for Communication Interfaces and Connectors, which are used to connect SAP systems with external systems. The CIC profile defines the communication parameters and settings for the interface. Functionality: The CICO transaction code allows users to define the communication parameters and settings for the interface. This includes setting up the communication protocol, defining the communication partner, and configuring the communication parameters. The CICO transaction code also allows users to define the communication profiles for different external systems. Step-by-step How to Use: 1. Enter the transaction code CICO in the command field. 2. Select “Create” from the menu bar. 3. Enter a name for the profile in the “Profile Name” field. 4. Select a communication protocol from the drop-down list in the “Communication Protocol” field. 5. Enter a description of the profile in the “Description” field. 6. Select a communication partner from the drop-down list in the “Communication Partner” field. 7. Configure any additional communication parameters as needed in the “Communication Parameters” section. 8. Click “Save” to save your changes and create your profile. Other Recommendations: It is recommended that users test their profiles before using them in production environments to ensure that they are configured correctly and working properly. Additionally, users should regularly review their profiles to ensure that they are up-to-date with any changes in external systems or communication protocols.