How to use CACS_CSI0007 - CSI Control: Events

SAP Transaction Code - Details

• Transaction Code: CACS_CSI0007

  Description: CSI Control: Events

  Release: S/4HANA and ECC 6

• • Program: BUSVIEWS

    Screen: 1000

    Authorization Object:

  • Development Package: CACSCC

    Package Description: ICM: Commission Case 'Light'

    Parent Package: CACS00

  • Module/Component: ICM

    Description: Incentive and Commission Management (ICM)

Smart SAP Assistant

• SAP Tcode: CACS_CSI0007 - CSI Control: Events

  
  Overview: 
  CACS_CSI0007 is a SAP transaction code used to control events in the Customer Service Interface (CSI). It is used to monitor and manage the events that are triggered by the customer service interface. 
  
  Functionality: 
  This transaction code allows users to view, create, and delete events in the customer service interface. It also allows users to view the status of events, as well as set up notifications for when an event is triggered. 
  
  Step-by-step How to Use: 
  1. Enter CACS_CSI0007 into the SAP command field. 
  2. Select the “Events” tab. 
  3. Select “Create” to create a new event. 
  4. Enter the details of the event, such as name, description, and type. 
  5. Select “Save” to save the event. 
  6. Select “Notifications” to set up notifications for when an event is triggered. 
  7. Select “Delete” to delete an existing event. 
  8. Select “Status” to view the status of an event. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with the customer service interface before using this transaction code, as it will help them understand how events are triggered and managed in the system. Additionally, users should ensure that they have the necessary permissions to access and modify events in the customer service interface before using this transaction code.