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Transaction Code: CACS_CSI0004
Description: CSI Control: Sections
Release: S/4HANA and ECC 6
Program: BUSVIEWS
Screen: 1000
Authorization Object:
Development Package: CACSCC
Package Description: ICM: Commission Case 'Light'
Parent Package: CACS00
Module/Component: ICM
Description: Incentive and Commission Management (ICM)
Overview: CACS_CSI0004 is an SAP transaction code used to control the sections of the Customer Service Interface (CSI). It is used to maintain the sections of the CSI, which are used to store customer service data. Functionality: The CACS_CSI0004 transaction code allows users to create, edit, and delete sections in the CSI. It also allows users to assign different access rights to each section. This ensures that only authorized personnel can access sensitive customer service data. Step-by-step How to Use: 1. Enter the CACS_CSI0004 transaction code in the SAP command field. 2. Select the “Create” option from the menu bar. 3. Enter a name for the new section and select a parent section if applicable. 4. Assign access rights to the new section by selecting “Access Rights” from the menu bar. 5. Select “Save” from the menu bar to save your changes. Other Recommendations: It is recommended that users familiarize themselves with the different access rights available in order to ensure that only authorized personnel can access sensitive customer service data. Additionally, users should be aware of any changes made to existing sections as this could affect their ability to access customer service data.
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