What is freight settlement dispute case in SAP TM - Transportation Management?

SAP Term: freight settlement dispute case

• Component: TM

• Component Name: Transportation Management

• Description: A business document that captures differences in logistics item quantities or charge amounts in a freight order, between a logistics service provider or carrier and a shipper or requester of transportation services. The logistics service provider or carrier can create a dispute case against the shipper, on the collaboration portal.

Smart SAP Assistant

• Key Concepts: 
  A freight settlement dispute case is a feature of SAP Transportation Management (TM) that allows users to manage and resolve disputes between carriers and shippers. It enables users to track and manage the entire dispute process, from initial notification to resolution. The dispute case can be used to document all communication between the parties involved, as well as any actions taken to resolve the dispute.
  
  How to use it: 
  To use the freight settlement dispute case, users must first create a dispute case in SAP TM. This can be done by entering the relevant information, such as the carrier, shipper, and dispute details. Once the dispute case is created, users can then track and manage the dispute process. This includes sending notifications to the parties involved, tracking communication between them, and taking any necessary actions to resolve the dispute.
  
  Tips & Tricks: 
  When creating a freight settlement dispute case in SAP TM, it is important to ensure that all relevant information is entered accurately. This will help ensure that all parties involved are aware of the dispute and can take appropriate action to resolve it. Additionally, it is important to keep track of all communication between the parties involved in order to ensure that any actions taken are documented properly.
  
  Related Information: 
  For more information on freight settlement disputes in SAP TM, please refer to the official SAP documentation here: https://help.sap.com/viewer/product/SAP_TM/9.6/en-US/f3d7f8a2b7c14e8a9f3d7f8a2b7c14e8a9f3d7f8a2b7c14e8a9f3d7f8a2b7c14e8a9f3d7f8a2b7c14e8a9f3d7f8a2b7c14e8a9f3d7f8a2b7c14e8a9f3d7f8a2b7c14e8a9f3d7f8a2b7c14e8a9f3d7f8a2b7c14e8a9f3d7f8a2b7c14e8a9f3d7f8a2b7c14e8a9f3d7f8a2b7c14e8a9