What is service session workbench in SAP SV-SMG - Solution Manager?

SAP Term: service session workbench

• Component: SV-SMG

• Component Name: Solution Manager

• Description: An integrated component of the SAP that enables the user to perform computer-based service procedures, such as the SAP GoingLive Check or the SAP EarlyWatch Service, for delivering SAP Best Practices.

Smart SAP Assistant

• Key Concepts: 
  The Service Session Workbench (SSW) is a component of the SAP Solution Manager (SV-SMG) that provides a central platform for managing service sessions. It enables users to create, manage, and monitor service sessions, as well as to track and analyze service session data. The SSW also provides a comprehensive set of tools for managing service sessions, such as the ability to assign tasks, create reports, and track progress.
  
  How to use it: 
  The SSW can be accessed through the SAP Solution Manager (SV-SMG) interface. Once logged in, users can create new service sessions or view existing ones. The SSW also provides a range of tools for managing service sessions, such as assigning tasks, creating reports, and tracking progress. Additionally, users can use the SSW to analyze service session data and generate reports.
  
  Tips & Tricks: 
  When creating a new service session in the SSW, it is important to provide detailed information about the session. This includes the type of service session (e.g., installation or upgrade), the duration of the session, and any special requirements or instructions. Additionally, it is important to assign tasks to the appropriate personnel in order to ensure that all tasks are completed in a timely manner. 
  
  Related Information: 
  For more information about the Service Session Workbench (SSW), please refer to the SAP Solution Manager (SV-SMG) documentation. Additionally, there are several online resources available that provide detailed information about using the SSW, such as tutorials and user guides.