1. SAP Glossary
  2. PRO-Quality Assurance
  3. quality score


What is quality score in SAP SRD-PLM-QA - PRO-Quality Assurance?


SAP Term: quality score


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  • Key Concepts: 
    Quality score is a metric used in SAP's Quality Assurance (QA) component of the Product Lifecycle Management (PLM) module. It is used to measure the quality of a product or service and is based on a scale of 0-100. The higher the score, the better the quality. 
    
    How to use it: 
    The quality score is calculated by taking into account various factors such as customer feedback, product defects, and other quality-related metrics. This score can then be used to identify areas of improvement and to track progress over time. 
    
    Tips & Tricks: 
    It is important to regularly review the quality score in order to ensure that products and services are meeting customer expectations. Additionally, it can be helpful to compare the quality score of different products or services in order to identify areas of improvement. 
    
    Related Information: 
    The Quality Assurance component of SAP's PLM module also includes features such as defect tracking, root cause analysis, and corrective action management. Additionally, SAP provides a range of tools and resources to help customers improve their quality scores.
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