1. SAP Glossary
  2. FIN-Receivables
  3. dunning fax


What is dunning fax in SAP SRD-FIN-ACR - FIN-Receivables?


SAP Term: dunning fax


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  • Key Concepts: 
    Dunning fax is a feature of SAP's Receivables Management component that allows users to send dunning notices to customers via fax. Dunning notices are documents sent to customers who have overdue payments, informing them of the amount due and the consequences of not paying. 
    
    How to use it: 
     Dunning fax can be used by setting up a dunning procedure in the SAP system. This procedure defines the criteria for when a dunning notice should be sent, such as the number of days past due or the amount overdue. Once the criteria are met, a dunning notice is automatically generated and sent via fax to the customer. 
    
    Tips & Tricks: 
    When setting up a dunning procedure, it is important to consider the customer's payment terms and preferences. For example, if a customer typically pays within 30 days, it may not be necessary to send a dunning notice until after 45 days. Additionally, it is important to ensure that all contact information for the customer is up-to-date in order for the dunning fax to be successful. 
    
    Related Information: 
    For more information on setting up and using dunning fax in SAP's Receivables Management component, please refer to SAP Help documentation or contact your local SAP support team.
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