1. SAP Glossary
  2. FIN-Receivables
  3. dunning e-mail


What is dunning e-mail in SAP SRD-FIN-ACR - FIN-Receivables?


SAP Term: dunning e-mail


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  • Key Concepts: 
    Dunning e-mail is a feature of SAP's Receivables Management component that allows customers to send automated emails to remind customers of overdue payments. The emails can be customized to include payment information, payment terms, and other relevant information. 
    
    How to use it: 
    To use dunning e-mail, customers must first set up the dunning procedure in the SAP system. This includes defining the dunning levels, setting up the dunning letters, and defining the dunning intervals. Once the dunning procedure is set up, customers can then send out automated emails to remind customers of overdue payments. 
    
    Tips & Tricks: 
    When setting up the dunning procedure, it is important to ensure that the dunning levels are set up correctly. This will ensure that customers receive the correct reminders at the right time. Additionally, it is important to customize the emails to include relevant payment information and payment terms. 
    
    Related Information: 
    For more information on setting up and using dunning e-mail in SAP's Receivables Management component, please refer to SAP's documentation on Dunning Procedures.
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