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Component: SRD-CRM
Component Name: CRM-Customer Relationship Management
Description: A list that details the finished product and its components separately.
Key Concepts: A Sales Bill of Material (SBOM) is a component of SAP Customer Relationship Management (CRM) that allows users to create and manage a list of items that are necessary for a sales order. It is used to define the components of a product or service that are required for a customer’s order. The SBOM also helps to ensure that all the necessary components are available and in the correct quantity when the order is placed. How to use it: The SBOM can be used to create and manage a list of items that are necessary for a sales order. This includes items such as products, services, and other components. The SBOM can also be used to track the availability of items, as well as their quantity and pricing. Additionally, it can be used to generate reports on sales orders and their associated components. Tips & Tricks: When creating an SBOM, it is important to ensure that all the necessary components are included in the list. Additionally, it is important to keep track of any changes in pricing or availability of items in order to ensure accuracy when placing orders. Related Information: The SBOM is closely related to other components of SAP CRM such as the Sales Order Management (SOM) and the Product Master Data (PMD). The SOM is used to manage sales orders, while the PMD is used to store product information such as pricing and availability. Additionally, the SBOM can be integrated with other SAP modules such as Materials Management (MM) and Warehouse Management (WM).