What is 'planning dimension' in SAP SRD-CRM - CRM-Customer Relationship Management?

planning dimension - Overview

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: A level of granularity of a sales plan.

planning dimension - Details

• 
  Key Concepts: 
  Planning dimension in SAP Customer Relationship Management (CRM) is a feature that allows users to create and manage plans for customer relationships. It enables users to define the scope of their plans, set goals, and track progress. The planning dimension also provides a way to analyze customer data and identify trends. 
  
  How to use it: 
  To use the planning dimension in SAP CRM, users must first create a plan. This can be done by selecting the “Planning Dimension” option from the main menu. From there, users can define the scope of their plan, set goals, and track progress. Once the plan is created, users can then use the planning dimension to analyze customer data and identify trends. 
  
  Tips & Tricks: 
  When creating a plan in the planning dimension, it is important to set realistic goals that are achievable within a reasonable timeframe. Additionally, it is important to regularly review and update plans as customer data changes over time. 
  
  Related Information: 
  The planning dimension in SAP CRM is closely related to other features such as customer segmentation and customer analytics. These features can be used in conjunction with the planning dimension to gain deeper insights into customer relationships and identify opportunities for improvement.