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Component: SRD-CRM
Component Name: CRM-Customer Relationship Management
Description: A process where the system searches for the business partner details related to a transaction and enters them in the relevant fields. For example, you create a sales order and enter the sold-to party details. Using partner determination the system enters the ship-to party and bill-to party details.
Key Concepts: Partner determination is a process in SAP Customer Relationship Management (CRM) that helps to identify the right partner for a customer. It is used to determine the partner responsible for a customer’s account, such as a sales representative, service representative, or other contact. The partner determination process can be configured to use different criteria, such as customer location, product type, or customer size. How to Use it: Partner determination is used in SAP CRM to identify the right partner for a customer. It can be configured to use different criteria, such as customer location, product type, or customer size. The partner determination process can be set up in the CRM system and then used when creating new customers or updating existing customers. Tips & Tricks: When setting up the partner determination process in SAP CRM, it is important to consider the criteria that will be used to determine the right partner for each customer. This will help ensure that the right partner is identified for each customer and that the process runs smoothly. Related Information: For more information on partner determination in SAP CRM, please refer to the SAP Help Portal at https://help.sap.com/viewer/product/CRM/7.0/en-US.