What is main contact in SAP SRD-CRM - CRM-Customer Relationship Management?

SAP Term: main contact

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: The primary person with whom you communicate.

Smart SAP Assistant

• Key Concepts: 
  Main contact is a term used in SAP Customer Relationship Management (CRM) to refer to the primary contact for a customer or account. This contact is typically the main point of contact for all communication and transactions related to the customer or account. 
  
  How to use it: 
  In SAP CRM, the main contact is typically set up when a customer or account is created. This contact can be changed at any time by updating the customer or account information. The main contact can also be used to send out notifications and reminders about upcoming events or activities related to the customer or account. 
  
  Tips & Tricks: 
  It is important to keep the main contact information up-to-date in order to ensure that all communication and transactions related to the customer or account are handled properly. Additionally, it is important to ensure that the main contact has access to all necessary information and resources related to the customer or account. 
  
  Related Information: 
  For more information on SAP Customer Relationship Management (CRM), please visit the SAP website at https://www.sap.com/products/crm.html. Additionally, you can find more information about setting up and managing contacts in SAP CRM in the SAP Help Portal at https://help.sap.com/viewer/product/CRM/7.0/en-US.