1. SAP Glossary
  2. CRM-Customer Relationship Management
  3. involved party


What is involved party in SAP SRD-CRM - CRM-Customer Relationship Management?


SAP Term: involved party


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  • Key Concepts: 
    Involved parties are entities that are involved in a customer relationship. They can be individuals, organizations, or other entities that have a relationship with the customer. Involved parties can be customers, suppliers, partners, or any other entity that has a relationship with the customer. 
    
    How to use it: 
    In SAP CRM, involved parties are used to store information about customers and their relationships. This information can include contact information, account information, and other details about the customer. Involved parties can also be used to track customer interactions and activities. 
    
    Tips & Tricks: 
    When creating an involved party in SAP CRM, it is important to ensure that all relevant information is included. This includes contact information, account information, and any other details that may be relevant to the customer relationship. 
    
    Related Information: 
    Involved parties are closely related to accounts in SAP CRM. Accounts are used to store information about customers and their relationships with the company. Involved parties can be linked to accounts in order to track customer interactions and activities.
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