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Component: SRD-CRM
Component Name: CRM-Customer Relationship Management
Description: A report that contrasts the incoming with the completed service orders in the current month.
Key Concepts: Incoming versus Completed Service Orders Current Month is a component of SAP's Customer Relationship Management (CRM) module. It provides a comparison of the number of service orders that have been received in the current month versus the number of service orders that have been completed in the same period. This comparison helps to identify any potential backlogs or delays in order processing. How to use it: Incoming versus Completed Service Orders Current Month can be accessed through the SAP CRM module. Once logged in, users can select the “Incoming versus Completed Service Orders Current Month” option from the menu. This will display a graph showing the comparison between incoming and completed service orders for the current month. Tips & Tricks: It is important to note that this component only shows data for the current month. To view data for previous months, users can select the “Previous Months” option from the menu. This will display a graph showing the comparison between incoming and completed service orders for each of the previous months. Related Information: Incoming versus Completed Service Orders Current Month is just one of many components available in SAP's CRM module. Other components include Customer Satisfaction Survey, Customer Complaints, and Sales Forecasting. Each of these components provides valuable insights into customer relationships and can help businesses make informed decisions about their customer service strategies.
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