1. SAP Glossary
  2. CRM-Customer Relationship Management
  3. Due Date Compliance (Service Orders)


What is 'Due Date Compliance (Service Orders)' in SAP SRD-CRM - CRM-Customer Relationship Management?


Due Date Compliance (Service Orders) - Overview

  • Component: SRD-CRM

  • Component Name: CRM-Customer Relationship Management

  • Description: Report that shows the rate of service orders completed within the time frame of the planned initial response, completion, and arrival at customer dates calculated from the service levels.


Due Date Compliance (Service Orders) - Details


  • Key Concepts: Due Date Compliance (Service Orders) is a feature of SAP Customer Relationship Management (CRM) that helps ensure that service orders are completed on time. It allows users to set due dates for service orders and then track the progress of those orders to ensure they are completed by the due date.
    How to use it: To use Due Date Compliance (Service Orders), users must first set a due date for each service order. This can be done manually or automatically, depending on the user's preferences. Once the due date is set, users can then track the progress of the order to ensure it is completed by the due date. This can be done through various reports and dashboards that provide an overview of the order's progress.
    Tips & Tricks: When setting due dates for service orders, it is important to consider any external factors that may affect the completion of the order. For example, if a customer needs a part that is not in stock, this could delay the completion of the order and should be taken into account when setting the due date. Additionally, it is important to regularly review progress reports to ensure that orders are being completed on time.
    Related Information: Due Date Compliance (Service Orders) is just one of many features available in SAP Customer Relationship Management (CRM). Other

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Due Date Compliance (Service Orders) - Related SAP Terms

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