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Component: SRD-CRM-OPP
Component Name: CRM-Opportunities
Description: The sales phase in the sales cycle where you conclude the possibility of a sale by either winning or losing the sale.
Key Concepts: Close Opportunity is a feature in SAP CRM Opportunities that allows users to mark an opportunity as closed. This is done when the opportunity has been won or lost, and the user no longer needs to track it. The Close Opportunity feature also allows users to enter a reason for closing the opportunity, such as “lost to competitor” or “won by customer”. How to use it: To close an opportunity in SAP CRM Opportunities, first navigate to the Opportunity Details screen. Then, select the Close Opportunity button at the top of the screen. A pop-up window will appear, prompting you to enter a reason for closing the opportunity. Once you have entered a reason, select the Close button to close the opportunity. Tips & Tricks: When closing an opportunity, make sure to enter a detailed reason for doing so. This will help you track your opportunities more effectively and provide valuable insights into why certain opportunities were won or lost. Related Information: For more information on using the Close Opportunity feature in SAP CRM Opportunities, please refer to the official SAP documentation here: https://help.sap.com/viewer/product/CRM_OPP/7.0/en-US/f3d8f9a2b6c14e8a9f3d7c2b5e6d7f1a.html