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Component: SRD-CRM-MKT
Component Name: CRM-Marketing
Description: A subdivision of a market that includes business partners who share similar characteristics or product requirements.
Key Concepts: Market segmentation is a process used by companies to divide their target market into distinct groups of consumers with similar needs, wants, and behaviors. It is a way of grouping customers based on shared characteristics such as age, gender, income level, and geographic location. This allows companies to tailor their marketing strategies to better meet the needs of each segment. How to use it: In SAP CRM Marketing, market segmentation can be used to identify customer segments and target them with specific marketing campaigns. The system allows users to create segments based on customer attributes such as demographics, purchase history, and preferences. Once the segments are created, users can create campaigns that are tailored to each segment. Tips & Tricks: When creating market segments in SAP CRM Marketing, it is important to consider the size of the segment. Segments that are too small may not be worth targeting with a campaign, while segments that are too large may not be targeted effectively. It is also important to consider the customer attributes that will be used to create the segments. Related Information: SAP CRM Marketing also offers other features such as lead management, campaign management, and analytics. These features can be used in conjunction with market segmentation to create more effective marketing campaigns. Additionally, SAP CRM Marketing integrates with other SAP products such as SAP ERP and SAP HANA for a more comprehensive view of customer data.