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Component: SRD-CRM-INV
Component Name: CRM-Customer Invoice
Description: A setting that prevents the release of invoicing documents. Invoicing documents can be blocked if: An invoicing document is incomplete Errors occur during account determination The type of invoicing document created has a rule that automatically sets it to blocked
Key Concepts: Invoice block is a feature in SAP Customer Relationship Management (CRM) that allows users to block invoices from being sent to customers. This feature is useful for preventing customers from receiving invoices for goods or services that have not been delivered or are not yet due. How to use it: To use the invoice block feature, users must first select the customer they wish to block invoices for. Then, they must select the invoice type they wish to block and enter a reason for the block. Once the invoice is blocked, it will not be sent to the customer until the block is removed. Tips & Tricks: It is important to remember that invoice blocks can only be used for invoices that have not yet been sent to customers. If an invoice has already been sent, it cannot be blocked. Additionally, users should make sure to remove the invoice block once the goods or services have been delivered or paid for. Related Information: For more information on using the invoice block feature in SAP CRM, please refer to the SAP Help Portal at https://help.sap.com/viewer/product/CRM/7.0/en-US.