What is 'business-to-consumer' in SAP SRD-CRM-ECM - CRM-eCommerce?

business-to-consumer - Overview

• Component: SRD-CRM-ECM

• Component Name: CRM-eCommerce

• Description: Direct electronic transactions between a business and a customer, for example, a business that sells to a customer over the Internet. Business-to-consumer transactions are typically low volume and involve a relatively low level of loyalty between the transaction partners.

business-to-consumer - Details

• 
  Key Concepts: 
  Business-to-consumer (B2C) is a type of eCommerce transaction that occurs between a business and an individual consumer. It is the most common type of eCommerce transaction, and it involves the sale of goods or services from a business to an individual consumer. 
  
  How to use it: 
  SAP's SRD-CRM-ECM CRM-eCommerce component enables businesses to manage their B2C transactions. This component provides businesses with the tools they need to create, manage, and track their B2C transactions. It also provides businesses with the ability to customize their B2C transactions to meet their specific needs. 
  
  Tips & Tricks: 
  When using SAP's SRD-CRM-ECM CRM-eCommerce component, it is important to ensure that all customer information is kept secure and confidential. Additionally, businesses should ensure that all B2C transactions are completed in a timely manner and that all customer inquiries are addressed promptly. 
  
  Related Information: 
  SAP's SRD-CRM-ECM CRM-eCommerce component is part of SAP's suite of eCommerce solutions. Other components in this suite include SAP Commerce Cloud, SAP Hybris, and SAP Business One. These components provide businesses with the tools they need to create, manage, and track their eCommerce transactions.