What is 'initial response by' in SAP SRD-CC-ITS - CRO14-IT SAM?

initial response by - Overview

• Component: SRD-CC-ITS

• Component Name: CRO14-IT SAM

• Description: Indicating the time and date at which the user makes the first reply to the original incident.

initial response by - Details

• 
  Key Concepts: 
  Initial response by is a term used in SAP software to refer to the initial response of a system or component to a request. It is typically used in the context of Service Request (SR) and Change Request (CR) processing. In this context, it is the initial response of a system or component to an SR or CR request. 
  
  How to use it: 
  When an SR or CR request is made, the system or component will provide an initial response. This response will indicate whether the request has been accepted or rejected. If accepted, the system or component will provide further information about the request and any additional steps that need to be taken. 
  
  Tips & Tricks: 
  When making an SR or CR request, it is important to ensure that all necessary information is provided in order for the system or component to provide an accurate initial response. This includes providing detailed information about the request and any relevant supporting documents. 
  
  Related Information: 
  The term “initial response by” is related to other terms such as “final response by” and “resolution by” which refer to the final response and resolution of an SR or CR request respectively. It is also related to other SAP terms such as Service Request (SR) and Change Request (CR).