What is automatic dialing in SAP SD - Sales and Distribution?

SAP Term: automatic dialing

• Component: SD

• Component Name: Sales and Distribution

• Description: The automated initiation of telephone calls in a call center.

Smart SAP Assistant

• Key Concepts: 
  Automatic dialing is a feature of the SAP Sales and Distribution (SD) component that allows users to quickly and easily dial outbound phone numbers. It is designed to save time and effort by automatically dialing the number for the user, eliminating the need to manually enter the number. 
  
  How to use it: 
  To use automatic dialing, users must first set up their phone system in SAP. This includes entering the phone number, type of phone system, and other relevant information. Once this is done, users can then select a contact from their list of contacts and click the “Dial” button. The system will then automatically dial the number for them. 
  
  Tips & Tricks: 
  When setting up your phone system in SAP, make sure to enter all relevant information accurately. This will ensure that automatic dialing works correctly and efficiently. Additionally, it is important to keep your contact list up-to-date so that you can quickly and easily access the numbers you need. 
  
  Related Information: 
  For more information on setting up your phone system in SAP, please refer to the SAP Help documentation. Additionally, you can find more tips and tricks for using automatic dialing in the SAP Community Network.