1. SAP Glossary
  2. FIORI UI for Extended Warehouse Management
  3. Process E-Commerce Returns


What is Process E-Commerce Returns in SAP SCM-EWM-FIO - FIORI UI for Extended Warehouse Management?


SAP Term: Process E-Commerce Returns

  • Component: SCM-EWM-FIO

  • Component Name: FIORI UI for Extended Warehouse Management

  • Description: An SAP Extended Warehouse Management application to process customer returns. For example, you can do the following: Search for returns with reference numbers, for example, delivery numbers Sort the returns into different intermediate storage bins according to product conditions Trigger follow-up warehouse tasks, for example, putaway


Smart SAP Assistant

  • Key Concepts: 
    Process E-Commerce Returns is a feature of the SCM-EWM-FIO FIORI UI for Extended Warehouse Management component of SAP. It enables users to process returns from e-commerce orders quickly and efficiently. This includes creating return orders, processing returns, and managing the associated inventory. 
    
    How to use it: 
    To use Process E-Commerce Returns, users must first create a return order in the system. This can be done by entering the order number or selecting an item from the list of orders. Once the return order is created, users can then process the return by entering the quantity of items being returned and selecting a reason for the return. The system will then update the inventory accordingly. 
    
    Tips & Tricks: 
    When creating a return order, it is important to ensure that all relevant information is entered correctly. This includes the order number, quantity of items being returned, and reason for the return. Additionally, it is important to keep track of all returns in order to ensure that inventory levels are accurate and up-to-date. 
    
    Related Information: 
    Process E-Commerce Returns is part of SAP’s Extended Warehouse Management (EWM) solution. Other features of EWM include warehouse management, inventory management, and transportation management. Additionally, SAP offers a range of other solutions for e-commerce businesses such as SAP Commerce Cloud and SAP Customer Experience (CX).
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