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Component: SBO
Component Name: SAP Business One
Description: Sales document whose order items cannot be confirmed due to lack of availability or material shortages.
Key Concepts: Backorder is a term used in SAP Business One (SBO) to refer to an order that cannot be fulfilled due to a lack of stock. When a customer places an order for an item that is out of stock, the order is placed on backorder and will be fulfilled when the item is restocked. How to use it: When a customer places an order for an item that is out of stock, the order is placed on backorder. The backorder will remain in the system until the item is restocked. Once the item is restocked, the order can be fulfilled and shipped to the customer. Tips & Tricks: It is important to keep track of backorders in SBO so that customers can be notified when their orders are ready to be shipped. Additionally, it is important to monitor backorders so that stock levels can be adjusted accordingly. Related Information: Backorders are closely related to inventory management in SBO. It is important to have a good understanding of inventory management in order to effectively manage backorders. Additionally, it is important to understand how backorders affect customer satisfaction and how they can be used as a tool for customer retention.