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Component: CEC
Component Name: Customer Engagement and Commerce
Description: A user-centric backend interface that enables you to easily manage any kind of data within SAP Hybris Commerce.
Key Concepts: The Backoffice Administration Cockpit (BAC) is a component of the SAP Customer Engagement and Commerce (CEC) suite. It is a web-based tool that provides a single point of access to manage and monitor the back-end processes of an e-commerce system. It enables users to monitor and manage the performance of their e-commerce system, as well as to configure and customize the system to meet their specific needs. How to use it: The BAC can be used to monitor and manage the performance of an e-commerce system. It provides users with real-time insights into the performance of their system, including order processing, customer service, inventory management, and more. It also allows users to configure and customize their system to meet their specific needs. Tips & Tricks: When using the BAC, it is important to ensure that all settings are configured correctly in order to maximize the performance of your e-commerce system. Additionally, it is important to regularly review the performance metrics provided by the BAC in order to identify any potential issues or areas for improvement. Related Information: The BAC is part of the SAP Customer Engagement and Commerce suite, which also includes other components such as SAP Hybris Commerce, SAP Hybris Marketing, and SAP Hybris Service. Additionally, there are a number of third-party tools available that can be used in conjunction with the BAC in order to further enhance its functionality.