What is case in SAP SBA - Semantic Business Applications?

SAP Term: case

• Component: SBA

• Component Name: Semantic Business Applications

• Description: A workspace for collecting all the information relating to a task, including: Bookmarks linking to relevant content Tags Notes Permissions for editing and viewing the case Cases provide the context for autosuggest, searches, and other semantic functions. They are structured using a folder hierarchy.

Smart SAP Assistant

• Key Concepts: 
  A case in SAP SBA Semantic Business Applications is a collection of related data and information that is used to track and manage a specific process or task. Cases are typically used to manage customer service requests, sales opportunities, and other business processes. 
  
  How to use it: 
  Cases can be created in SAP SBA Semantic Business Applications by entering the relevant data and information into the system. Once the case is created, users can assign tasks to other users, track progress, and update the case as needed. 
  
  Tips & Tricks: 
  When creating a case in SAP SBA Semantic Business Applications, it is important to include as much detail as possible. This will help ensure that all relevant information is captured and tracked throughout the process. 
  
  Related Information: 
  For more information on cases in SAP SBA Semantic Business Applications, please refer to the official documentation available on the SAP website.