What is incident root cause analysis in SAP SAP-LEGAL - Global Field Legal?

SAP Term: incident root cause analysis

• Component: SAP-LEGAL

• Component Name: Global Field Legal

• Description: The analysis and classification of an Incident as a hardware problem, handling issue, data quality issue, software fault, etc.

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• Key Concepts: 
  Incident root cause analysis is a process used to identify the underlying cause of an incident or problem. It is a systematic approach to understanding why an incident occurred and how it can be prevented in the future. The goal of incident root cause analysis is to identify the root cause of an incident and develop corrective actions to prevent similar incidents from occurring in the future. 
  
  How to use it: 
  The process of incident root cause analysis begins with gathering information about the incident. This includes collecting data from the incident itself, such as time, date, location, and any other relevant information. Once this information is gathered, it is analyzed to identify potential causes of the incident. This analysis can include interviews with witnesses, review of documents, and other methods of investigation. Once potential causes are identified, they are evaluated to determine which one is most likely the root cause of the incident. 
  
  Tips & Tricks: 
  When conducting an incident root cause analysis, it is important to consider all potential causes and not just focus on one particular factor. Additionally, it is important to consider both human and environmental factors when determining the root cause of an incident. Finally, it is important to document all findings and conclusions in order to ensure that corrective actions are taken in order to prevent similar incidents from occurring in the future. 
  
  Related Information: 
  SAP-LEGAL Global Field Legal Content provides legal guidance on how to conduct an effective incident root cause analysis. This includes guidance on how to collect data, analyze data, and develop corrective actions based on findings. Additionally, SAP-LEGAL Global Field Legal Content provides guidance on how to document findings and conclusions in order to ensure that corrective actions are taken in order to prevent similar incidents from occurring in the future.