What is incident management in SAP SAP-LEGAL - Global Field Legal?

SAP Term: incident management

• Component: SAP-LEGAL

• Component Name: Global Field Legal

• Description: The procedure used to restore the business process.

Smart SAP Assistant

• Key Concepts: 
  Incident management is a feature of SAP-LEGAL Global Field Legal Management that helps organizations manage legal incidents. It provides a centralized platform to track, monitor, and report on legal incidents, as well as to manage the associated costs. It also allows users to create and manage legal incident records, assign tasks to team members, and track progress. 
  
  How to use it: 
  To use incident management, users must first create an incident record. This record should include the details of the incident, such as the date and time of occurrence, the type of incident, and any relevant information. Once the record is created, users can assign tasks to team members and track progress. They can also add notes and documents related to the incident. 
  
  Tips & Tricks: 
  When creating an incident record, it is important to include as much detail as possible. This will help ensure that all relevant information is captured and tracked. Additionally, it is important to assign tasks to team members in a timely manner so that progress can be monitored effectively. 
  
  Related Information: 
  SAP-LEGAL Global Field Legal Management also includes features such as case management, document management, and reporting capabilities. These features can be used in conjunction with incident management to provide a comprehensive solution for managing legal incidents.